30-Day Money-Back Guarantee & Return Policy

At Aromave, we stand behind the quality of our products. If you're not completely satisfied with your purchase, we're here to help.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee from the date your order is delivered.

If you're not satisfied for any reason, simply contact our customer support team within 30 days of delivery, and we'll help you with the return process.

Eligibility

To qualify for a refund:

• Your request must be made within 30 days of delivery.

• Products should be returned in their original packaging whenever possible.

• Lightly used products may be eligible for a refund as part of our satisfaction guarantee.

• Excessively used, intentionally damaged, or abused products may not qualify.

Refunds

Once your return is received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Depending on your financial institution, it may take 5–10 business days for the refund to appear.

Return Shipping

If the return is due to a damaged, defective, or incorrect item, Aromave will provide a prepaid return label.

For all other returns under our satisfaction guarantee, customers are responsible for return shipping costs unless otherwise stated.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue so we can make it right as quickly as possible.

Contact Us

If you have any questions about our return policy or need assistance with a return, please contact our customer support team. We're committed to providing an exceptional shopping experience and will do our best to resolve any concerns.